Edit detail for Solve Configuration Problems revision 3 of 4
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Editor: sse
Time: 2017/02/20 07:24:08 GMT+1
Note: 
changed:
-- the following commands need to be confirmed with the enter key:
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-  - 'cmd '
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-  - 'cd %ALLUSERSPROFILE%'
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-  - 'dir /ahd'<br>&nbsp;
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-- depending on your language settings, 
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-  - 'cd "Application Data"'  (" required if the folder name has spaces)
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-  - 'cd "Seiz System Engineering"'<br>&nbsp;
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-- now rename the AbelCam folder
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-  - 'ren AbelCam AbelCam.save'

- enter %programdata% and press enter - this will open an explorer window.

- navigate to "Seiz System Engineering"

- rename the AbelCam folder, single click on AbelCam and press <F2>

Many people uninstall and reinstall AbelCam trying to solve configuration problems.

While this might work with software that writes a default configuration in the registry on installation, reinstallation does not cure AbelCam problems.

To recover from faulty configuration and/or to reset the configuration you need to remove (or rename) the AbelCam folder.

If you don't know how to find it, click on Configuration Folder in the AbelCam / Web window.

If AbelCam is not starting up anymore, you can also follow this procedure:

  • click Start / Run
  • enter %programdata% and press enter - this will open an explorer window.
  • navigate to "Seiz System Engineering"
  • rename the AbelCam folder, single click on AbelCam and press
  • now you can start AbelCam, and it will behave as if there was started for the first time - no reinstall required
     

Similar procedures can be used to back up or deactivate camera configurations within the AbelCam folder.

The camera configuration folders start with cam... - renaming them to save-cam... or similar will deactivate a camera.

If problems continue, proceed as in Support