Hello sse,
thank you for the quick response.
From sse:
for both problems it might be helpful if you create a debug log and send it to me as outlined on the
Support page
I have sent a debug report on 31.05. already. Perhaps it has been lost, so I will send it again.
for the first problem, see on the logitech forum if anybody else experiences similar problems and what versions of drivers they use.
If QuickCam reports problems, it's unlikely AbelCam can do a better job...
I understand that AbelCam cannot correct what Logitech has messed. But even on a second computer which runs with Quickcapture without image errors AbelCam has problems. By the way I got the latest driver and software version 11.5 on the Logitech homepage. Perhaps AbelCam is more sensitive to errors?
Anyway I'm thinking about sending the cam back for exchange. But that's also a problem if the error is not reproducible with any computer and Logitech QuickCapture.
For the second problem, a debug log will be very useful.
To change resolution, AbelCam has to switch off the camera, change resolution, switch the cam back on, take the shot, switch it off, change to the original resolution, and put the cam back to work. Timing issues are critical in the whole process...
I'll try to generate one and send it.
Thanks for your efforts in advance.
Michael
